Picking the Best Restoration Company for your Property

4/6/2020 (Permalink)

Unexpected damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that property owners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for property damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Central Chester County is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Their Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 24/7 emergency line, we are able to guarantee we’ll always be there when you need us.

Their Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Their Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Central Chester County can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.

Cleaning our Local Police Station

4/1/2020 (Permalink)

AT SERVPRO we can help minimize the spread of germs with proactive cleaning! In effort to keep our local officers healthy, we volunteered our technicians to help out the West Whiteland Police department by cleaning and disinfecting their building and police cars. At SERVPRO of Central Chester County, our technicians are trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. We can help minimize the spread of germs with proactive cleaning! Call us at (610) 524-0211

Minimize Your Risk

3/24/2020 (Permalink)

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

• Clean hands with sanitizer and wash your hands frequently
• Avoid touching your face and cover coughs and sneezes
• Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
• Increase ventilation by opening windows or adjusting air conditioning

At The Office

• Stop shaking hands – use other non-contact methods of greeting
• Use videoconferencing for meetings when possible
• When not possible, hold meetings in open, well-ventilated spaces
• Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
• Consider adjusting or postponing large meetings or gatherings

Stay Home if...

• You are feeling sick
• You have a sick family member in their home

SERVPRO of Central Chester County is Here to Help!

3/22/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Central Chester County

Red Cross Month

3/3/2020 (Permalink)

Each year since 1943, during the month of March the President of the United States proclaims March to be “Red Cross Month.” March is a month that provides the Red Cross a  chance to bring recognition to the work that they do and bring awareness to their many volunteering and donation opportunities. This opportunity is designed to encourage bringing out ones inner hero by promoting donating to the organization, giving blood, taking an educational class, or even volunteering opportunities. The overall goal of promoting March as a month of change is to bring awareness to your local community and bringing change to the lives of those around you.

Listed below are direct links to The Red Cross Website:

Donation:

https://www.redcross.org/donate/donation.html/

Blood Donation:

https://www.redcrossblood.org/

Training Programs:

https://www.redcross.org/take-a-class

Volunteering Opportunities:

https://www.redcross.org/volunteer/become-a-volunteer.html

The History Behind SERVPRO

2/11/2020 (Permalink)

In the beginning of 1967, SERVPRO was started as a painting and contracting type business where they first established the recognizable green and orange logos. Around 1969 SERVPRO then launched into franchising as a cleaning business. Years later in 1980, SERVPRO received its first ranking in the Entrepreneur Magazine’s Franchise 500, coming in at #103. With keeping their business in mind in 1988, SERVPRO relocated its corporate headquarters from Sacramento, California to Gallatin, Tennessee to place itself within 600 miles of 50 percent of the United States population. At the time of the relocation, SERVPRO consisted of 647 franchises. By the year 2003, SERVPRO began its streak with being ranked #1 in the Restoration Services category and years later in 2017 SERVPRO celebrated its 50th anniversary as a company. At this point in time, SERVPRO has over 1500 franchises in the United States and Canada that provide exponential service. Here at SERVPRO of Central Chester County we specialize in cleanup and restoration services to make your fire, smoke, water, or mold damage “Like it never even happened.”

Why SERVPRO of The Main Line

2/6/2020 (Permalink)

Here, at SERVPRO of Central Chester County, we pride ourselves on our work ethic everyday on the job. As a company we make sure that every technician is well equipped with customer service and professionalism when they are dealing with a job. In addition to excellent service, our technicians are certified in water mitigation, mold remediation, fire restoration, and even pack outs and carpet cleaning. As a franchise we are independently owned, but are backed by the 1700 other franchise all over The United States if we are ever in need of more helping hands. SERVPRO of Central Chester County is also able to provide help in the event of a storm cleanup such as flooding, a hurricane, or a cleanup after a tornado. Our goal is to have happy customers who are happy with the services that we have provided!

Why Are SERVPRO Trucks Green?

2/4/2020 (Permalink)

SERVPRO of Central Chester County is a recognizable company for several reasons, their great services, their adaptability to situations, and most importantly their green work trucks. At the beginning of SERVPRO the colors green and orange were chosen to be the colors that best fit SERVPRO as a business. In the 1970's, the owners of SERVPRO wanted to find the most eye-catching and recognizable color green for their equipment and vehicles. A sample paint chart was used to identify the perfect green color and was shown to as many people as would give an answer. The owners asked the participants “what color on the chart would be impossible to not recognize?” In reference to the color used on a Porsche 911 automobile, the 1970 rally green was the winning color.

1-4-8 Response Time

1/28/2020 (Permalink)

SERVPRO as a brand is unique for several reasons one on them being the 1-4-8 service response guideline that the franchises follow. This guideline allows for a quick and accurate response times that has been put in place to help minimizes a property owners loss expenses.

1 – Within in one hour from the notice of loss, a SERVPRO franchise will contact the customer to arrange for services to be done.

4 – Within the four hour window from the notice of the loss, a SERVPRO Franchise Professional is on-site ready to start mitigation services even after hours if it is necessary.  

8 – Within eight hours from the notice of the loss, a SERVPRO professional will contact the appropriate party being the property owner or the insurance adjuster whomever is responsible for the billing and will give them a briefing on the situation and what is going to happen next.

*NOTE not all situations and conditions are going to follow under the 1-4-8 guideline, but just know that as a SERVPRO franchise, we pride ourselves in our ability to adapt and meet the needs of customers in a timely manner.